The organization must train users regarding the bridging risks associated with Unified Capability (UC) and Video Conferencing (VC) soft client accessories.

From Voice Video Policy Security Technical Implementation Guide

Part of SRG-POL-300605

Associated with: CCI-001639

VVSP-01-000135_rule The organization must train users regarding the bridging risks associated with Unified Capability (UC) and Video Conferencing (VC) soft client accessories.

Vulnerability discussion

Organizations consider rules of behavior based on individual user roles and responsibilities. Rules of behavior for both organizational and non-organizational users are essential for general unclassified communications and other specific or classified communications, which may require restrictions for those who may participate. The signed acknowledgment (user agreement) may be satisfied by the security awareness training and role-based security training programs conducted by organizations if such training includes rules of behavior.For Voice Video systems, the unclassified phone system typically also performs as an emergency contact system. Callers may need to report conditions for fire and emergency services (FES). Additionally, mission-critical decision-making users may need to initiate or receive high-priority calls for dissemination of crisis information using the DISN Voice Precedence services. Users must be trained to know and practice correct handling of these calls and must sign agreements prior to use. Other Voice Video systems, such as video conferencing and classified systems, may warrant additional user training and agreements.Additional issues may result from using UC soft clients for mission-critical communications. Users must be aware of these limitations and may require backup or parallel communications capability.

Check content

Review the organizational Voice Video training plan. Verify the plan includes training on the bridging risks associated with UC and VC soft client accessories. When a UC or VC soft client accessory providing a network bridging capability is approved for use to fulfill a validated and approved mission requirement, the ISSO must ensure personnel are properly trained in their implementation and proper use. The UC soft client accessories requiring training include PPGs, ATAs, USB phones, or wireless headsets. If the organizational Voice Video training plan does not include training on the bridging risks associated with UC and VC soft client accessories, this is a finding.

Fix text

Document in the organizational Voice Video training plan training material regarding the bridging risks associated with UC and VC soft client accessories.

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