The organization must train users for the secure operation of PC desktop, presentation, or application sharing capabilities of a collaboration tool.

From Voice Video Policy Security Technical Implementation Guide

Part of SRG-POL-300605

Associated with: CCI-001639

VVSP-01-000133_rule The organization must train users for the secure operation of PC desktop, presentation, or application sharing capabilities of a collaboration tool.

Vulnerability discussion

Organizations consider rules of behavior based on individual user roles and responsibilities. Rules of behavior for both organizational and non-organizational users are essential for general unclassified communications and other specific or classified communications, which may require restrictions for those who may participate. The signed acknowledgment (user agreement) may be satisfied by the security awareness training and role-based security training programs conducted by organizations if such training includes rules of behavior.For Voice Video systems, the unclassified phone system typically also performs as an emergency contact system. Callers may need to report conditions for fire and emergency services (FES). Additionally, mission-critical decision-making users may need to initiate or receive high-priority calls for dissemination of crisis information using the DISN Voice Precedence services. Users must be trained to know and practice correct handling of these calls and must sign agreements prior to use. Other Voice Video systems, such as video conferencing and classified systems, may warrant additional user training and agreements.Voice Video endpoints may use presentation and application sharing that risks compromise, especially in areas where classified information may be present or discussed.

Check content

Review the organizational Voice Video training plan. Verify the plan includes training for users on sharing control of their PC or applications with other users they are familiar with and who are identifiable as trustworthy. If the organizational Voice Video training plan does not include training materials for users on sharing control of their PC or applications with other users they are familiar with and who are identifiable as trustworthy, this is a finding.

Fix text

Document in the organizational Voice Video training plan training material regarding users sharing control of their PC or applications with other users they are familiar with and who are identifiable as trustworthy.

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