From Voice Video Policy Security Technical Implementation Guide
Part of SRG-POL-300605
Associated with: CCI-001639
Organizations consider rules of behavior based on individual user roles and responsibilities. Rules of behavior for both organizational and non-organizational users are essential for general unclassified communications and other specific or classified communications, which may require restrictions for those who may participate. The signed acknowledgment (user agreement) may be satisfied by the security awareness training and role-based security training programs conducted by organizations if such training includes rules of behavior.
Review the organizational Voice Video training plan. Verify the plan includes awareness training for UC soft client applications. UC soft clients for mission-critical decision-making communications may not provide assured service when the host device is not active and the user logged on. Users must be aware of the need for, and availability of, backup communications methods available and provided in these situations. If the organizational Voice Video training plan does not include awareness training for mission-critical decision-making users, detailing limitations of assured service when using UC soft client applications, this is a finding.
Document in the organizational Voice Video training plan training material that includes awareness training for mission-critical decision-making users of the assured service limitations of UC soft client applications.
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