The organization must train users to silence Voice Video endpoints with speakers to prevent disclosure of sensitive or classified information.

From Voice Video Policy Security Technical Implementation Guide

Part of SRG-POL-300605

Associated with: CCI-001639

VVSP-01-000129_rule The organization must train users to silence Voice Video endpoints with speakers to prevent disclosure of sensitive or classified information.

Vulnerability discussion

Organizations consider rules of behavior based on individual user roles and responsibilities. Rules of behavior for both organizational and non-organizational users are essential for general unclassified communications and other specific or classified communications, which may require restrictions for those who may participate. The signed acknowledgment (user agreement) may be satisfied by the security awareness training and role-based security training programs conducted by organizations if such training includes rules of behavior.For Voice Video systems, the unclassified phone system typically also performs as an emergency contact system. Callers may need to report conditions for fire and emergency services (FES). Additionally, mission-critical decision-making users may need to initiate or receive high-priority calls for dissemination of crisis information using the DISN Voice Precedence services. Users must be trained to know and practice correct handling of these calls and must sign agreements prior to use. Other Voice Video systems, such as video conferencing and classified systems, may warrant additional user training and agreements.Voice Video endpoints may have speakers that require special training, especially in areas where classified information may be present or discussed. Users must protect the information discussed in secure conversations from being heard by individuals without clearance or a need to know. Users must be aware of other personnel in the area where audio conversations are played.

Check content

Review the organizational Voice Video training plan. Verify the plan includes training for users to silence Voice Video endpoints with speakers to prevent disclosure of sensitive or classified information. Prior to operating Voice Video endpoints, users must be trained specifically on the following: - Consider speaker volume in conference rooms, offices, and workspace areas. - Consider personnel in the area that may overhear the conversation. If the organizational Voice Video training plan does not train users to silence Voice Video endpoints with speakers to prevent disclosure of sensitive or classified information, this is a finding.

Fix text

Document in the organizational Voice Video training plan training material that includes positioning Voice Video endpoints with speakers to prevent disclosure of sensitive or classified information. Prior to operating Voice Video endpoints, users must be trained specifically on the following: - Consider speaker volume in conference rooms, offices, and workspace areas. - Consider personnel in the area that may overhear the conversation.

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