The organization must request Telecommunications Service Priority for all telecommunications services used for national security emergency preparedness in the event that the alternate telecommunications services are provided by a common carrier.

From Voice Video Policy Security Technical Implementation Guide

Part of SRG-POL-300415

Associated with: CCI-000529

VVSP-01-000082_rule The organization must request Telecommunications Service Priority for all telecommunications services used for national security emergency preparedness in the event that the alternate telecommunications services are provided by a common carrier.

Vulnerability discussion

This control applies to telecommunications services (data and voice) for primary and alternate processing and storage sites. Alternate telecommunications services reflect the continuity requirements in contingency plans to maintain essential missions/business functions despite the loss of primary telecommunications services. Organizations may specify different time periods for primary/alternate sites. Alternate telecommunications services include, for example, additional organizational or commercial ground-based circuits/lines or satellites in lieu of ground-based communications. Organizations consider factors such as availability, quality of service, and access when entering into alternate telecommunications agreements.Organizations consider the potential mission/business impact in situations where telecommunications service providers are servicing other organizations with similar priority-of-service provisions. For Voice Video systems, contingency planning must also consider fire and emergency services (FES) requirements for life safety and Command and Control (C2) requirements mandating communications among top-level officials, especially during crisis conditions.

Check content

Review the contingency plan for the Voice Video system that addresses essential missions and business functions. Ensure the organization requests Telecommunications Service Priority for all telecommunications services used for national security emergency preparedness in the event that the alternate telecommunications services are provided by a common carrier. If the organization does not request Telecommunications Service Priority for all telecommunications services used for national security emergency preparedness in the event that the alternate telecommunications services are provided by a common carrier, this is a finding.

Fix text

Develop and document a contingency plan for the Voice Video system. As part of this plan, request Telecommunications Service Priority for all telecommunications services used for national security emergency preparedness in the event that the alternate telecommunications services are provided by a common carrier.

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