All products must be supported by the vendor or the development team.

From Application Security and Development Security Technical Implementation Guide

Associated with: CCI-003376

SV-85017r2_rule All products must be supported by the vendor or the development team.

Vulnerability discussion

Unsupported commercial and government developed software products should not be used because fixes to newly identified bugs will not be implemented by the vendor or development team. The lack of security updates can result in potential vulnerabilities.

Check content

Review the application documentation and interview the application administrator. Identify all software components. Review the version information and identify the vendor if COTS software. Access the vendor website to verify the version is still supported. Ask the application representative for proof that the application and all of its components are supported. Examples of proof may include: design documentation that includes support information, support specific contract documentation, successful creation of vendor support tickets, website toll free support phone numbers etcetera. If any of the software components are not supported by a COTS vendor or a GOTS organization, this is a finding.

Fix text

Remove or decommission all unsupported software products in the application.

Pro Tips

Lavender hyperlinks in small type off to the right (of CSS class id, if you view the page source) point to globally unique URIs for each document and item. Copy the link location and paste anywhere you need to talk unambiguously about these things.

You can obtain data about documents and items in other formats. Simply provide an HTTP header Accept: text/turtle or Accept: application/rdf+xml.