BlackBerry Web Desktop Manager must be configured to disable a user’s capability to perform self-service tasks.

From BlackBerry Enterprise Server (version 5.x), Part 2 Security Technical Implementation Guide

SV-31616r3_rule BlackBerry Web Desktop Manager must be configured to disable a user’s capability to perform self-service tasks.

Vulnerability discussion

The overall security posture of the BlackBerry system is dependent on strict configuration management controls, including ensuring only authorized BlackBerry devices are being used and authorized devices are provisioned as required. When this configuration is not set as required, users may have the capability to activate unauthorized BlackBerry devices.

Check content

Verify the BAS has been configured to disable users from performing self-service tasks. BAS >> Servers and components >> BlackBerry solution topology >> BlackBerry Domain >> Components view >> BlackBerry Administration service Select the "BlackBerry Web Desktop Manager Information" tab. Verify "Allow users to perform self service tasks" is set to "No". If not set as required, this is a finding.

Fix text

The BlackBerry Administration Service is configured to disable a user from performing self-service tasks via BWDM.

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