CounterACT, when providing user authentication intermediary services, must implement multifactor authentication for remote access to non-privileged accounts such that one of the factors is provided by a device separate from the system gaining access.

For remote access to non-privileged accounts, the purpose of requiring a device that is separate from the information system gaining access for one of the factors during multifactor authentication is to reduce the likelihood of compromising authentication credentials stored on the system.Multifactor solutions that require devices separate from information systems gaining access include, for example, hardware tokens providing time-based or challenge-response authenticators and smart cards such as the U.S. Government Personal Identity Verification card and the DoD common access card.A privileged account is defined as an information system account with authorizations of a privileged user.Remote access is access to DoD-nonpublic information systems by an authorized user (or an information system) communicating through an external, non-organization-controlled network. Remote access methods include, for example, dial-up, broadband, and wireless.An example of compliance with this requirement is the use of a one-time password token and PIN coupled with a password; or the use of a CAC/PIV card and PIN coupled with a password.

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If CounterACT does not provide user authentication intermediary services, this is not applicable. Verify CounterACT implements multifactor authentication for remote access to non-privileged accounts such that one of the factors is provided by a device separate from the system gaining access. 1. Connect to CounterACT’s Admin Console and log in. 2. Go to Tools >> Options >> User Directory. 3. Verify the User Directory configured for Authentication uses Multi-Factor credentials Select the configured directory (or directories) and on the General Tab verify the "Use for Authentication" radio button is selected. 4. Verify the Hostname is correct for the assigned directory then select "OK". (Select "Apply" if changes were made.) If CounterACT does not implement multifactor authentication for remote access to non-privileged accounts such that one of the factors is provided by a device separate from the system gaining access, this is a finding.

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If user authentication intermediary services are provided, configure CounterACT to implement multifactor authentication for remote access to non-privileged accounts such that one of the factors is provided by a device separate from the system gaining access. 1. Connect to CounterACT’s Admin Console and log in. 2. Go to Tools >> Options >> User Directory. 3. Ensure the User Directory configured for Authentication uses Multi-Factor credentials Select the configured directory (or directories) and on the General Tab ensure the "Use for Authentication" radio button is selected. 4. Ensure the Hostname is correct for the assigned directory then select "OK". (Select "Apply" if changes were made.)

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SV-90875r1_rule CounterACT, when providing user authentication intermediary services, must implement multifactor authentication for remote access to non-privileged accounts such that one of the factors is provided by a device separate from the system gaining access.

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