A service or feature that calls home to the vendor must be disabled.

From Infrastructure L3 Switch Security Technical Implementation Guide

Part of Call home service is disabled.

SV-36774r4_rule A service or feature that calls home to the vendor must be disabled.

Vulnerability discussion

Call home services or features will routinely send data such as configuration and diagnostic information to the vendor for routine or emergency analysis and troubleshooting. The risk that transmission of sensitive data sent to unauthorized persons could result in data loss or downtime due to an attack.

Check content

Review the device configuration to determine if the call home service or feature is disabled on the device. If the call home service is enabled on the device, this is a finding.

Fix text

Configure the network device to disable the call home service or feature.

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