The Customer Experience Improvement Program for Office must be disabled.

From Microsoft Office System 2010

Part of DTOO184 - Cust. Experience Improvement Program

SV-33452r1_rule The Customer Experience Improvement Program for Office must be disabled.

Vulnerability discussion

When users choose to participate in the Customer Experience Improvement Program (CEIP), Office applications automatically send information to Microsoft about how the applications are used. This information is combined with other CEIP data to help Microsoft solve problems and to improve the products and features customers use most often. This feature does not collect users' names, addresses, or any other identifying information except the IP address that is used to send the data.By default, users have the opportunity to opt into participation in the CEIP the first time they run an Office application. If your organization has policies that govern the use of external resources such as the CEIP, allowing users to opt in to the program might cause them to violate these policies.

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Fix text

Set the policy value for User Configuration -> Administrative Templates -> Microsoft Office 2010 -> Privacy -> Trust Center “Enable Customer Experience Improvement Program” to “Disabled”.

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