The ArcGIS Server must be configured such that emergency accounts are never automatically removed or disabled.

From ArcGIS for Server 10.3 Security Technical Implementation Guide

Part of SRG-APP-000234

Associated with: CCI-001682

SV-79975r1_rule The ArcGIS Server must be configured such that emergency accounts are never automatically removed or disabled.

Vulnerability discussion

Emergency accounts are administrator accounts which are established in response to crisis situations where the need for rapid account activation is required. Therefore, emergency account activation may bypass normal account authorization processes. If these accounts are automatically disabled, system maintenance during emergencies may not be possible, thus adversely affecting system availability. Emergency accounts are different from infrequently used accounts (i.e., local logon accounts used by system administrators when network or normal logon/access is not available). Infrequently used accounts also remain available and are not subject to automatic termination dates. However, an emergency account is normally a different account which is created for use by vendors or system maintainers.To address access requirements, many application developers choose to integrate their applications with enterprise-level authentication/access mechanisms that meet or exceed access control policy requirements. Such integration allows the application developer to off-load those access control functions and focus on core application features and functionality.

Check content

Review the ArcGIS Server configuration to ensure emergency accounts are never automatically removed or disabled. Substitute the target environment’s values for [bracketed] variables. Log on to the ArcGIS Server Administrator Directory ([https://[server.domain.com])/arcgis/admin) (log on when promoted) with an account that has administrative access. Navigate to security >> psa. Verify that the Primary Site Administrator account has not been disabled. If the "Primary Site Administrator" account has been disabled, this is a finding.

Fix text

Configure the ArcGIS Server to ensure emergency accounts are never automatically removed or disabled. Substitute the target environment’s values for [bracketed] variables. Log on to the ArcGIS Server Administrator Directory ([https://[server.domain.com])/arcgis/admin) with an account that has administrative access. Navigate to security >> psa >> enable to enable the "Primary Site Administrator" account.

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