From Samsung Android OS 7 with Knox 2.x Security Technical Implementation Guide
Part of PP-MDF-301280
Associated with: CCI-000366 CCI-002110
Multi-user mode allows multiple users to share a mobile device by providing a degree of separation between user data. To date, no mobile device with multi-user mode features meets DoD requirements for access control, data separation, and non-repudiation for user accounts. In addition, the MDFPP does not include design requirements for multi-user account services. Disabling multi-user mode mitigates the risk of not meeting DoD multi-user account security policies.
Review documentation on the Samsung Android 7 with Knox and inspect the configuration on the Samsung Android 7 with Knox to disable multi-user modes. Note: This requirement is only applicable for tablet devices. This validation procedure is performed on both the Samsung Android 7 with Knox device. On the MDM console, do the following: 1. Ask the MDM administrator to display the "Allow multi-user mode" checkbox in the "Android Restrictions" rule. 2. Verify the checkbox is not selected. On the Samsung Android 7 with Knox device, do the following: 1. Open the device settings. 2. Attempt to add a user in the "User" setting. 3. Verify that the "User" setting is not available. If the MDM console "Allow multi-user mode" checkbox is selected or on the Samsung Android 7 with Knox device, the user is able to add a user, this is a finding.
Configure the Samsung Android 7 with Knox to disable multi-user modes. On the MDM console, deselect the "Allow multi-user mode" setting in the "Android MultiUser" rule. Note: This requirement is only applicable for tablet devices.
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